If you are a health professional and have an urgent donation referral, please contact the Donation Specialist Coordinator at your local DonateLife Agency.
Registering or checking your registration
Registering is easy and only takes one minute on our Join the register form.
Getting a donor card or updating your details
You can contact Services Australia or go via your Medicare account on MyGov or on the Medicare Express app if you:
- have not received your donor card
- want to update your details on the register
- need to replace a lost or damaged donor card.
Feedback and other enquiries
We welcome your feedback and other enquiries. You can contact us using this form:
Addresses, phone numbers and office hours
Level 3, 14 Childers Street, Canberra ACT 2601
GPO Box 802, Canberra ACT 2601
9.00am to 5.00pm weekdays
Phone: (02) 5156 6662
Media enquiries only
Phone: 0403 058 662
For media enquiries specific to a state or territory, please contact the appropriate DonateLife Agency media contact.