Organ and Tissue Authority

Contact us


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For enquiries about your Donor card (lost, damaged, stolen or haven’t received it), registration on the Australian Organ Donor Register (AODR) or updating your details, please contact the Department of Human Services who are responsible for administering the AODR. 
Phone: 1800 777 203 or email:
[email protected]

For complaints regarding your local DonateLife Network, please contact them directly. Contact details can be found on the DonateLife Network page


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Thank you for contacting us. If you are unable to use the above form, please email [email protected].

The Organ and Tissue Authority

Street address

Level 3, 14 Childers Street, Canberra ACT 2601

Postal address

GPO Box 802, Canberra ACT 2601

Office hours

9.00am - 5.00pm weekdays
Phone: (02) 5156 6662

General enquiries

For general enquiries, please email [email protected].

For media enquiries only, please contact:

Phone: 0403 058 662
Email: [email protected]

For media enquiries specific to a State or Territory, please contact the appropriate DonateLife Agency media contact.

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Join us online Saturday, 5 June 3pm for the DonateLife National Service of Remembrance