Bereavement support services
DonateLife Victoria's specially trained Organ Donor Coordinators (ODCs) provide as much support and information as the donor's family needs throughout the donation process.
After the donation, with the family's permission, the family is sent a bereavement pack with information about the outcome of their loved one's donation. This includes non-identifying information about the recipients, reading materials on coping with grief and details about DonateLife Victoria's bereavement support services.
The family is provided with the option of free of charge counselling and support services with our bereavement counsellor.
If you would like to find out more information on our bereavement support services for donor families, please contact DonateLife Victoria on 1300 133 050 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Health professional education
The DonateLife Victoria Education Program provides ongoing professional education and training services to healthcare professionals, university undergraduate and postgraduate medical, nursing and paramedic students. DonateLife Victoria also facilitates the Australasian Donor Awareness Program (ADAPT) which provides specialised training and continuing education to a range of health professionals working in the organ, eye and tissue donation.
The program aims to enhance individuals understanding, knowledge and skills of issues and practices surrounding organ and tissue donation. The program is tailored specifically to the audiences needs and involves diverse and interactive education and training resources. These include training modules, workshops, case reviews and scenarios, simulation activities.
Please contact the Agency Education Program Coordinator – Nina Klein on 03 8317 7403 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further information or to arrange a education or training session.
Workplace partnership program
The workplace partner program enables organisations to help raise workplace awareness and understanding about organ and tissue donation.
It is an opportunity for businesses and workplaces, of any size or kind, to promote organ and tissue donation among employees and encourage staff to make their decision about donation known.
Through the program, workplace partners are provided with materials about organ and tissue donation which they make available to employees through internal communication activities.
DonateLife Victoria recognises the diversity of employers and workplaces, so staff are available to work closely with organisations to identify and develop appropriate strategies for individual workplaces.
Participation in this program does not require any direct financial commitment, simply the time and enthusiasm of staff to make it a success.
For more information on the program, please contact DonateLife Victoria on 1300 133 050 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Schools program
DonateLife Victoria works with primary and secondary schools in providing assembly and classroom presentations with guest speakers including DonateLife Victoria staff, donor families and recipients. Students and teachers have evaluated the program as being a very successful way of providing them with information on organ or tissue donation and transplantation.
For more information on the tailored curriculum unit or to organise a speaker for your school or class, please contact DonateLife Victoria on 1300 133 050 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Volunteer program
Community-based programs, such as the Victorian Volunteer Program, enable DonateLife Victoria to reach a wider audience to help raise community awareness, understanding and acceptance of organ and tissue donation.
Volunteers need to be prepared to perform and initiate activities including community talks, promotional activities and engaging workplaces, schools and organisations within their local area.
Volunteers are not rostered to work on specific days but are required to instigate promotional and speaking opportunities through their own contacts in their local area and, when suitable, assist in DonateLife promotional activities.
While DonateLife Victoria is not able to provide daily hands-on support it conducts a volunteer training session, supplies resources and promotional materials and also provides ongoing support through the volunteer newsletter and strategic advice. Training sessions are held every six months or based on demand.
For more information on becoming a volunteer, please contact DonateLife Victoria on 1300 133 050 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Community speakers
DonateLife Victoria has a network of community speakers including DonateLife staff, clinical staff and more than 40 volunteers who include donor families, recipients and recipients' family members.
For more information on having someone from DonateLife Victoria speak about organ and tissue donation at your community group or event, please contact DonateLife Victoria on 1300 133 050 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
