For Donor Families

The OTA and DonateLife Network thank the generous Australians and their families who save and transform the lives of others through the gift of organ and tissue donation.

Donor Family Support Services

In Australia donor families are provided with support through the National Donor Family Support Service, which is nationally consistent and respectful and responsive to the needs of each family.

Donor Family Support Coordinators are located in each state and territory DonateLife Agency, and provides information and assistance to support donor families after donation.

DonateLife Agencies also conduct annual Services of Remembrance where donors are acknowledged and families can meet with others who have been touched by organ and tissue donation. In relation to contact between donor families and transplant recipients, correspondence guidelines have also been developed to enable them to write ananymous correspondence to each other.

The DonateLife Book of Life includes a collection of stories from those who have been touched by organ and tissue donation.

Find out more about our National Donor Family Support Service  

Donor Family Support Resources

The OTA, in partnership with the DonateLife Network, has produced a range of resources to support donor families, including Understanding Death and Donation. Resources and assistance are available in your state or territory and the In reflection booklet. These resources are provided to the donor family in the first month following donation. These resources are also available in 18 languages for families from culturally and linguistically diverse communities.

Find out more about our Donor Family Support Resources

National Wave 1 Donor Family Study

The OTA conducted the National Wave 1 Donor Study study of family experiences of organ and tissue donation for transplantation in the years of 2010 and 2011. The study collected a wealth of information on the family’s experience from early interactions with hospital and DonateLife staff and initial donation conversations through to the follow up support provided to families after a donation decision was made.

Read more about the National Wave 1 Donor Family Study


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the facts about organ and
tissue donation

  • Frequently asked questions
  • Understanding donation


and register on the Australian
Organ Donor Register

  • Register your decision


your donation decision with family and friends

  • Who needs to know?
  • How to start the discussion