Contact Us

Thank you for contacting us. Please use the below form to submit your enquiry.  We will respond to you as soon as possible.

If your enquiry is urgent please phone the OTA or your local DonateLife Agency

If your enquiry is regarding:

  • Having not received your Donor card 
  • Updating your details on the Register
  • Lost/damaged Donor card

Please contact the Department of Human Services who are responsible for administering the Australian Organ Donor Register.

Information about Living Donation please click here.

Enquiries and feedback form

For DONOR CARD enquries or updating your details on the Australian Organ Donor Register please contact the Department of Human Services on 1800 777 203 or

Thank you for contacting us. If you are unable to use the above form, please contact

The Organ and Tissue Authority

Street address

Level 6, 221 London Circuit

Canberra ACT 2600

Postal address

PO Box 295 Civic Square

ACT 2608

Office hours

8:30am - 5:00pm weekdays

Phone (02) 6198 9800

Fax (02) 6198 9801

General Enquiries

For general enquiries, please email

For media enquiries, please contact:

Mobile: 0403 058 662

Phone: (02) 6198 9800

Fax: (02) 6198 9801


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the facts about organ and
tissue donation

  • Frequently asked questions
  • Understanding donation


and register on the Australian
Organ Donor Register

  • Register your decision


your donation decision with family and friends

  • Who needs to know?
  • How to start the discussion